Refill FAQ

 How to Purchase + Refill Bulk Products Online

When purchasing solid and powder bulk products you can select either a glass container or a recyclable/compostable paper bag. You can purchase any of our liquid bulk products in a container or a refill pouch. For liquid refills select the refill pouch. 

If you select a refill pouch, a prepaid envelope will be in your order. Please return the pouch once emptied so we can sanitize and use it for the next amazing person!

If you select Curbside Pickup or Local Delivery at checkout, you will not receive a prepaid envelope. Please return your emptied pouches to the store via our door mail slot. Once your pouches have been returned you will receive a $1 refund. No need to clean the pouch!